Tampa Bay unemployment is nearing 5% and business is in a growth mode. Wal-Mart and Target are throwing money at the problem raising starting wages.
This talk will provide five secrets to managing and thriving in a tight labor market. As a business leader, you realize that people and process are the keys to repeat customers and word of mouth referrals. When you run out of process availability, it is relatively a straight forward decision to add more capacity by purchasing more equipment based on the ROI. When you decide that you should add more people, this is a much more dicey decision. Do you have the data to demonstrate the ROI of each person? Do you really know what “type” of person is a good fit with the current staff? These are many times decisions made by emotion and hope. The 5 secrets will give more certainty to these decisions. Gil Pinney, President FocalPoint Business Coaching gpinney@focalpointcoaching.com
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