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Paula DeLuca, Director of Customer Success, ICG

August 20, 2024 9:23 AM | Anonymous member (Administrator)
  • 1.      How long have you been a BAMA member?  I was the Business Advisor for BAMA for 2.5 years and with Innovative Consulting Group going on our second year as a member.
  • 2.      What do you like most about being a BAMA member? I love networking, meeting new people, and helping companies.  My passion is manufacturing since that has encompassed the majority of my career.  I have created many friendships from BAMA and feel a great sense of community.  It’s a passionate group of people helping others.
  • 3.      Tell us about your company. ICG (https://www.icgtechnology.com) is the premier information technology (IT) and ERP software service provider in the manufacturing industry. As one of few companies hosting both IT and ERP under one roof, ICG is uniquely qualified to handle complex operational challenges for our customers and deliver the utmost value and performance every time. ICG’s team of consultants offers tailored support on IT platform and architecture, cybersecurity, IT & ERP managed services, private cloud hosting, ERP upgrades, manufacturing & financial consulting, shop floor & workflow automation, barcode & data collection, and more.
  • 4.      What do you consider your greatest accomplishment to date? Raising my sons to be good men with a strong work ethic.
  • 5.      What is the best piece of advice you have ever received? Be your genuine self and always maintain your integrity.
  • 6.      What is the most important skill you have developed in your career? Always wear a smile, be fair, and strive towards continuous improvement.
  • 7.      What are your hobbies or interests? I love the beach, kayaking, music, and travel.


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